May/June 2010
by Scott Smith
Balance what the customer wants with site and budget realities.
First 100 Words:
Adding Curb Appeal and Function With a Deck Balance what the customer wants with site and budget realities by Scott Smith Since each customer's home, yard, needs, and budget are different, each deck I design is unique. When the budget or topography puts a severe damper on the design, the challenge is to find a compromise among materials, size, and complexity that still meets the customer's needs. Our experience as professional deck builders gives us the ability to see possibilities that prospective customers don't. One key to turning prospects into customers is to discover their needs and communicate solutions. I
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