How to Find the Right Accountant
Seven ways to avoid making a costly choice
Less Talking, More Doing
Making decks safer is a better strategy for the deck building industry than...
Deck Maintenance Programs
After installing a tropical hardwood deck, a savvy deckbuilder should make...
Creating a Customer Satisfaction Survey
Find out what your company is doing right, and fix what it's doing wrong
Earning Your Client's Trust
Orchestrate a series of contacts in which you meet or succeed the client's expectations
Adding Curb Appeal and Function With a Deck
Balance what the customer wants with site and budget realities.
Focus on the Little Things to Keep Customers Happy
An Idaho deck builder discusses the importance of politeness, promptness, listening to the customer, and pointing out great features
Meeting Change Head-On
Stay on top of market conditions and consumer trends.
Designing Decks for Shade, Shelter, and Privacy
Consider the site conditions and you may sell some upgrades that end up pleasing...
Win Referrals With Parting Gifts
An Idaho deck builder builds customer relationships and wins referrals with parting gifts